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Off Invoice Offer With Item Limits Max Units Per Customer Applied To Additional Orders (Doc ID 2776429.1)

Last updated on MAY 13, 2021

Applies to:

Oracle Trade Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Trade Planning

ACTUAL BEHAVIOR
---------------
Trade Management > Offers,

User created Off Invoice Offer with product line has a product max customer quantity to 8.  
Create the initial Sales order for product quantity of 8, book and ship sales order.

Create a second sales order, offer is applied again even though quantity already exceeded max value set limit.


EXPECTED BEHAVIOR
-----------------------
Second Sales order should not have been applied to Off Invoice Offer.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Trade Management > Trade Planning > Offers
2. Create Off Invoice Offer with item limits.
3. Create sales order that meets or exceeds the quantity limit defined on offer.  Book and ship the order.
4. Create second sales order, offer is applied and max limit for item quantity is not checked.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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