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EAM Work Orders: Work Order Type Inconsistent Between Forms And Web (Doc ID 2777580.1)

Last updated on MAY 28, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When Work Orders are generated for preventive maintenance the work order type is different between the form and web page.  The work order type in the forms is planned where the type in self service is NULL.

EXPECTED BEHAVIOR

The work order type should be the same in forms (core) and self service (html).

STEPS

The issue can be reproduced as follows:

  1. Responsibility: Maintenance Super User.
  2. Click on Work Orders tab.
  3. Query work order.
  4. Find work order type to be blank (null).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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