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Automatic Debit Memo Creation Failed On Purchase Order Return (Doc ID 2777733.1)

Last updated on MAY 27, 2021

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receiving Functions

Debit memo is not created after successful return to vendor for receipts. Notification mail is sent with Error.

ERROR
-----------------------

Automatic Debit memo Creation Failed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform Receipt against Purchase Order
    Inventory > Transactions > Receiving > Receipts
2. Perform return to vendor transaction against the receipt
    Inventory > Transactions > Receiving > Returns
3. Transaction completed successfully. However, notification mail is sent with subject "Automatic Debit memo Creation Failed"
4. There is no Debit memo created in Accounts Payable module


Changes

 This issue started after applying RPC Patch 22471504:R12.AR.B for Receivables

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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