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Unexpected Error Creating Order (Doc ID 2778086.1)

Last updated on MAY 20, 2021

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to create an order or an Invoice for the same customer the error appears:
Unexpected error , please contact your system administrator


There is no exempt reason lookup type for this exempt reason.
1: User-Defined Exception
Incorrect return_status after calling ZX_TDS_RATE_DETM_PKG.get_tax_rate()
RETURN_STATUS = U
ZX_TDS_CALC_SERVICES_PUB_PKG.calculate_tax(-)
RETURN_STATUS = U
RETURN_STATUS = U
ZX_API_PUB: CALCULATE_TAX:ZX_SRVC_TYP_PKG.calculate_tax  returned errors

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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