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Record History Is Getting Updated Automatically When Clicking on Save/Apply Button Without Doing Any Changes (Doc ID 2778288.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle Receivables - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Customers Module

ACTUAL BEHAVIOR
---------------
Oracle Receivable: Record history is getting updated automatically

Record history is getting updated automatically, if clicking on Save/Apply button without doing any changes
at the site level/Profile Amt level from the Standard Customer Page.


EXPECTED BEHAVIOR
-----------------------
HZ_CUST_PROFILE_AMTS.LAST_UPDATE_DATE should not be updated unless an actual change is made

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access Customer Profile from Customer Standard form
2. Press save button to return to search without making a change



Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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