Auto Generate Button On Charges HTML Throws Error :API Error (Validate_Charge_Details): The value for parameter p_price_list_id cannot be "NULL".
(Doc ID 2778393.1)
Last updated on MAY 21, 2021
Applies to:Oracle Teleservice - Version 12.2.8 and later
Information in this document applies to any platform.
On : 12.2.8 version, Charges UI, APIs, and schema
When trying to click Auto Generate button on the Charges HTML page to create charge lines for the debrief lines for some service requests getting following error
API Error (Validate_Charge_Details): The value for parameter p_price_list_id cannot be "NULL".
The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Support Specialist responsibility
3. Open any Service Request from Agent Dashboard
4.Go to Charges and Logistics page
5.Click Auto Generate button to create debrief lines
Observe above error
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