My Oracle Support Banner

No Values Exists For The Geographies Created As Part Of Address Validation From OM - APP-AR-11132 This value for postal code is not valid; &POSTAL_CODE (Doc ID 2778632.1)

Last updated on JUNE 15, 2021

Applies to:

Oracle Order Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms


No values exists for any of the geographies created as part of address validation from OM

- ERROR: APP-AR-11132 This value for postal code is not valid; &POSTAL_CODE. Please define this value in the location flexfield or enter a valid postal code.
- Customer creation form from Sales Orders (Order Management -> Orders, Returns -> Sales Order -> Enter non existing customer name -> Click "yes" on popup menu for customer creation -> Enter Customer name, details and customer address), I am not able to create address.
- No values exists for any of the geographies created as part of address validation.
 

ERROR
-----------------------
APP-AR-11132 This value for postal code is not valid; &POSTAL_CODE. Please define this value in the location flexfield or enter a valid postal code.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management and Receivables
2. Navigate: Address creation - Customer creation form from Sales Orders
(Order Management -> Orders, Returns -> Sales Order -> Enter non existing customer name -> Click "yes" on popup menu for customer creation -> Enter Customer name, details and customer address), not able to create address.
3. Receive error:
     ERROR: APP-AR-11132 This value for postal code is not valid; &POSTAL_CODE. Please define this value in the location flexfield or enter a valid postal code.
4. No values exists for any of the geographies created as part of address validation. (No list of values found)
5. Note: Able to create using customer creation Web page in AR / TCA


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.