iRecruitment Employee Candidate Responsibility Is Not Opening (Doc ID 2778661.1)

Last updated on JULY 08, 2024

Applies to:

Symptoms

 
When attempting to access the custom ##### iRecruitment Employee Candidate responsibility as internal user,
the iRec home page is not loading and the following error occurs:

ERROR
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'You have encountered an unexpected error. Please contact your System Administrator for Assistance'.

Jave Exception:
oracle.apps.fnd.framework.OAException: oracle.adf.mds.exception.MDSRuntimeException: Failed to load customization "/oracle/apps/irc/candidateSelfService/webui/customizations/responsibility/3029102/EmpJobsApldForTblRN"
for absolute reference "/oracle/apps/irc/candidateSelfService/webui/EmpJobsApldForTblRN". See the following error for details.
java.sql.SQLException: ORA-01403: no data found
ORA-06512: at "APPS3_MTNAOL.JDR_MDS_INTERNAL", line 1308
ORA-06512: at line 1

  at oracle.adf.mds.internal.MUnResolvedState.resolveState(MUnResolvedState.java:199)
  at oracle.adf.mds.internal.ElementData.resolveState(ElementData.java:569)
  at oracle.adf.mds.internal.ElementData.getUntransAttrVal(ElementData.java:987)

NOTE: the issue started to happen after creating a personalization under Personalize "Jobs Applied For" page region (this was initially confirmed by end users then it errors after 1 week)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in EBS as internal employee
2. Click on custom #### iRecruitment Employee Candidate responsibility
3. Above error occurs

 

Changes

Cause

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