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Message APP-ONT-251084:No Messages In The Stack Appears on Sales Order form When Person Id Associated with Approver Is Invalid while Booking Return Sales Orders. (Doc ID 2778674.1)

Last updated on MAY 22, 2021

Applies to:

Oracle Order Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Transaction Control

When attempting to Book Sales Order with AME Approval,
the following error occurs.

ERROR
-----------------------
APP-ONT-251084:No messages in the stack


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter a Return Sales order with AME enabled.
2. Book the Order to trigger the approval mechanism.
3. Error message appears and AME fails and Order is Booked without the Approval.

BUSINESS IMPACT
-----------------------
The message "APP-ONT-251084:No messages in the stack" is not giving right information when Sales Order approval is set up in AME.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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