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ISTORE APPLCATION ERROR - UNEXPECTED ERROR WHEN TRYING TO ACCESS SHOPPING CART (Doc ID 2779435.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ISTORE APPLCATION ERROR - UNEXPECTED ERROR WHEN TRYING TO ACCESS SHOPPING CART

When trying to add an item to the shopping cart or when trying to access the shopping cart, we are getting:

Application Error:

ERROR
-----------------------

The application is currently not available or an unexpected error has occurred. Please try again later. If this message persists, please contact the system administrator.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login using iStore customer (IBE_CUSTOMER) responsibility , select item and choose Add To Cart button 
2. Error



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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