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Oracle E-learning Not Recording Course Results For Which The "Exit" Icon Not Being In Place (Doc ID 2779873.1)

Last updated on JUNE 16, 2022

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After playing OLM course and completes it, the results of the course do not update in "Attended" or "Completed" or "Passed" depending on the course.

 
EXPECTED BEHAVIOR
-----------------------
Expect the course results to be updated in Attended" or "Completed" or "Passed" depending on the course.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Learner Self Service

2. Learner Home

3. Learner plays the course>Completes the course>Course shows Incomplete status

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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