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RTN(Return To Note) Invoice Not Getting Generated (Doc ID 2779895.1)

Last updated on JUNE 08, 2023

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
RTN(Return To Note) didn't get generated on Applying Prepayment to Standard Invoice

EXPECTED BEHAVIOR
-----------------------
RTN should get generated on Applying Prepayment to Standard Invoice

STEPS
-----------------------
The issue was observed for one transaction with the following steps:

a) Create a Prepayment with TDS applicability and Validate and Pay the same
b) TDS(Tax Deduction at Source) and CM(Credit memo) has been generated on Prepayment
c) Create a Standard Invoice with TDS applicability and Validate
d) TDS and CM has been generated on Standard Invoice
e) Apply Prepayment to Standard Invoice
f) RTN didn't get generated
 


Cause

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In this Document
Symptoms
Cause
Solution


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