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Sorting Not Working In Trade Management Pages (Doc ID 2779912.1)

Last updated on JUNE 03, 2021

Applies to:

Oracle Trade Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, CLAIMS

ACTUAL BEHAVIOR
---------------
Sorting not working in Trade Management pages

Sorting of data when a column header is clicked upon is not working when it is clicked again



EXPECTED BEHAVIOR
-----------------------
Expect Sorting to work normally in all trade management pages


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Oracle Trade Management User responsibility
3. Navigate to Trade Management >Claims
4.Click on 'Claim" header and the data sorts in ascending order, click again and the data will not sort in descending order

or
Trade Management > Customer > Organization.
Click on 'Creation Date' header and the data sorts in ascending order, click again and the data will not sort in descending or


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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