My Oracle Support Banner

Some Note Types Are Not Visible In MFS Multiplatform (Doc ID 2779986.1)

Last updated on JUNE 14, 2021

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, General / Server

ACTUAL BEHAVIOR
---------------
Find that the newly created note type is not visible on MFS Multiplatform application.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Mobile Field Service responsibility
1. Create a new note type.
2. Create the note mapping.
3. Run JTM Master concurrent with Lookup parameter.
4. Sync.
5. Try to enter note.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.