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Unable to Apply Receipt in Details to Tax Lines of an Invoice Error APP-AR-11526 Discount Earned=0.00, Total=0.00 (Doc ID 2780244.1)

Last updated on MAY 28, 2021

Applies to:

Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

An Invoice exists with Tax amount as balance.
The customer is using Line level application.
Also, there is Revenue Contigency on the Invoice and Revenue is recognized.
The following error while trying to apply amount from receipt to the Invoice:

ERROR
-----------------------
APP-AR-11526 Discount Earned=0.00, Total=0.00

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
NAV : Receivables Responsibility 
1. Open Receipts --> Receipts form
Query the Receipt 
2. Click Apply Button
3. Query the Invoice and Click om "Apply in Details"
select the amount and try to save.
The error will pop up.
Here user is trying to apply 71.71 tax amount while balance due is 819.60 (This is just for illustration and actual amount may vary), the error is seen as follows:

 

FND Debug shows:
  p_rev_adj_rec.sales_credit_type = R
OTHERS: adjust_revenue
Error Reported By RAM API: The amount entered is greater than USD nnn.nn ,
the total available revenue on the lines selected
  p_customer_trx_line_id : nnnnnnn
  p_customer_trx_id      : mmmmmm
RME encountered an ERROR with RAM!

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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