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Receipts Form Error while Opening Help -> Record History: APP-FND-01564: Oracle Error 1403 in fdxwho (Doc ID 2780651.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open Receipt -> Help

the following error pops up.

ERROR
-----------------------
APP-FND-01564: Oracle Error 1403 in fdxwho
Cause: fdxwho failed due to ORA-01403: no data found


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Receivable Responsibility
2. Open Receipt -> Receipt -> Query a Receipt -> Click Help -> Record History

Cause

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In this Document
Symptoms
Cause
Solution


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