Multiple AME Rules Are Getting Evaluated For The Same Transaction
(Doc ID 2780846.1)
Last updated on JANUARY 05, 2023
Applies to:
Oracle Approvals Management - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
----------------------
Observed that, multiple rules are getting evaluated for a transaction
EXPECTED BEHAVIOR
-------------------------
Expect that, only one rule should get evaluated for any transaction
STEPS
-----------
The issue can be reproduced at will with the following steps:
1. Login using "Approvals Management Business Analyst" responsibility.
2. Create 2 Rules under the corresponding Transaction Type as below:
Rule 1
Condition 1 is TRUE
and
Condition 2 is TRUE
Action - Approver Group 1
Rule 2
Condition 1 is TRUE
Action - Approver Group 2
Example:
Rule 1
Condition 1 - WORKFLOW_PROCESS_NAME IN (HR_GENERIC_APPROVAL_PRC)
and
Condition 2 - ABSENCE_TYPE IN (Annual Leave)
Action - Approver Group 1
Rule 2
Condition 1 - WORKFLOW_PROCESS_NAME IN (HR_GENERIC_APPROVAL_PRC)
Action - Approver Group 2
3. Create any transaction from the corresponding responsibility and/or function such that it satisfies both Condition 1 and Condition 2.
For Example, Create an Annual Leave Absence transaction
4. Observe that both the rules are getting evaluated because Condition 1 gets satisfied in both the rules. Thus, approvers from both the Approver Groups are getting fetched.
Cause
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In this Document
Symptoms |
Cause |
Solution |