Receiving Internal Server Error While Trying To Add Associate Earnings To A Claim.
(Doc ID 2780965.1)
Last updated on JUNE 04, 2021
Applies to:Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Claims
Receiving Internal Server error while trying to associate earnings to a claim.
Internal Server Error
The issue can be reproduced at will with the following steps:
1. Navigate to Trade Management User responsibility > Claims
2. Select the Claim and click on associate earnings on claim line
3. In the associate earning search, see following results.
a) All years > return Internal server error
b) Prior Year > no data returned
c) Current Year > no data returned
d) Current Year + 1 Prior Year > Internal server error.
e) Current Year + 2 Prior Year > Internal server error.
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