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GTM/ITM Not Able To Do Basic Authorization After Patch Installation (Doc ID 2781357.1)

Last updated on AUGUST 09, 2021

Applies to:

Oracle Order Management - Version 12.2.6 and later
Oracle Shipping Execution - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version,

The EBS ITM Adapter integration to GTM errors doing basic authorization.  The following error occurs.  Patch patch 31982149 was applied.

ERROR
-----------------------
73313 Worker1 (DEBUG) Exiting Parse response)
273313 Worker1 (DEBUG) Ack XML : HTTP/1.1 401 Unauthorized
Date: Thu, 22 Apr 2021 12:08:05 GMT
Content-Type: text/html; charset=iso-8859-1
Content-Length: 273
Connection: close
WWW-Authenticate: Basic realm="BoomiBasicRealm"
Cache-Control: must-revalidate,no-cache,no-store


Error 401 UNAUTHORIZED
HTTP ERROR 401

Problem accessing /ws/simple/executeTASalesOrder. Reason:

UNAUTHORIZED

 

 STEPS

------------

Run ITM Adapter



Changes

 Problem began after applying the patch 31982149

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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