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Encounter 'ORA-20001: PER_289702_INVALID_MANAGER:' Error While Calling 'HR_ORGANIZATION_API.UPDATE_ORG_INFORMATION' API (Doc ID 2781799.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Human Resources - Version 12.2 HRMS RUP12 and later
Information in this document applies to any platform.

Symptoms

When trying to update Organization Information for "Organization Reporting Information" using API, the following error occurs

ERROR
--------

ORA-20001: PER_289702_INVALID_MANAGER:

STEPS
-------

The issue can be reproduced at will with the following steps:

1. Login using SQL Developer

2. Execute the Application Program Interface (API) "HR_ORGANIZATION_API.UPDATE_ORG_INFORMATION". This API is used to update the DFF segments of "Org Developer DF" based on the context that is passed to the API parameter "p_org_info_type_code".

3. When the above API is executed with Context Code as "Organization Name Alias", the above error is encountered.

ADDITIONAL INFORMATION
---------------------------------

1. Under the "Org Developer DF" there are many contexts. One of the context code is "Organization Name Alias". Context information and corresponding segment configurations are given below:    

Context Information:
==============

DFF Title        : Org Developer DF

Context Code : Organization Name Alias

Name            : Organization Reporting Information

 

Segment Information:
==============

Name                     Column                              Value Set
------                     -------------------------         -----------
Start_Date             ORG_INFORMATION3           FND_STANDARD_DATE

End_Date               ORG_INFORMATION4           FND_STANDARD_DATE

Reporting Name      ORG_INFORMATION1           30 Characters

Manager                 ORG_INFORMATION2          HR_COST_CENTER_MANAGER

 

2. The values that are stored against this context are displayed as "Reporting Information" under "Others" in Organization form. Navigation to access the same is given below.

HRMS Manager -> Work Structures -> Organization -> Description -> HR Organization (Classification) -> Others -> Reporting Information



Cause

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In this Document
Symptoms
Cause
Solution


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