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Settlement Failed And Receipts Is Still In Remitted Status (Doc ID 2783203.1)

Last updated on AUGUST 12, 2021

Applies to:

Oracle Receivables - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

A Prepayment receipt is created and successfully remitted (receipt A).

Later, the transaction for the prepayment receipt is created by Autoinvoice. Before the Prepayment Matching program runs, Automatic Receipts runs and processed the invoice, creating an additional receipt (receipt B), this is a duplicate receipt.

Prepayment Matching program does not match receipt A to the invoice because the invoice is already applied to receipt B.

Automatic Remittance runs, and receipt B changed to Remitted status.

Then Submit Offline Transactions Error with:

Capture Failed : Status Code is invalid


The receipt does not change back to Confirmed status.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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