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How To Stop Creation Of Sales Order From Charges When Payment Terms Is Not Available (Doc ID 2783924.1)

Last updated on JUNE 15, 2021

Applies to:

Oracle Order Management - Version 12.2.9 and later
Information in this document applies to any platform.


In Service Requests(Charges Tab) when charges are booked and sales order is created, this is also dependent on the Payment Terms passed to the flow.

One has a requirement to STOP creation of Sales Orders when payment terms are not available.

Charges does not collect or pass Payment Term information.

Order Management Defaulting rules are used to determine payment term but in this case, one wants to stop the creation of Sales Orders in Entered Status when payment terms are not available.


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