Unable To Check Out The Purchase Requisitions And Getting Error.
(Doc ID 2784373.1)
Last updated on JUNE 16, 2021
Applies to:
Oracle iProcurement - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
On Release: 12.2.10 version, Requisition Management
When attempting to Open Requisition the following error occurs.
ERROR
Approval List could not be generated. Please contact your System Administrator to review AME rules setup.
Error encountered in the AME test workbench.
ameInitQuery: ameGetAllApprovers: returns EXCEPTION: ORA-20240: An invalid approver has been encountered,
while processing the action type hr position level. So, AME is failing to generate the approval list.
STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Login into Oracle Applications:
2. Select IProcurement Responsibility
3. Click on Requisitions Tab:
4. Input the Requisition Number
5. Click on Requisition Number
6. Get the following error: Approval List could not be generated.
BUSINESS IMPACT
The issue has the following business impact: Impacting change request process.
Due to this issue, users cannot approve requisitions.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |