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Offer Adjustments Not Creating Earned Reversal (Doc ID 2784579.1)

Last updated on JUNE 22, 2021

Applies to:

Oracle Trade Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Offers


ACTUAL BEHAVIOR
---------------
Offer adjustments not creating earned reversal.

Offer backdated adjustment program is not creating the reversal adjustments when end dating the customer in Market eligibility from the beginning of the offer.


EXPECTED BEHAVIOR
-----------------------
The expectation is that the reverse adjustments must be crated for that customer in offer.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Trade Management User > Offer > 
2. Goto the Offer header and select Adjustment > Go
3. Create adjustment to end date customer on offer
4. Run offer backdated adjustments program
5. Line at Market Eligibility is end dated but accrual is not reversed



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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