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Outstanding Receivables Drill Down Error - User is not authenticated to access /ecc/ebs/formsCaller (Doc ID 2785478.1)

Last updated on DECEMBER 27, 2022

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

In the Receivables Command Center on the Outstanding Receivables Tab, if you drill down on a Transaction Number, the following error appears:

"User is not authenticated to access /ecc/ebs/formsCaller"


Steps to reproduce:
Receivables Manager responsibility
  1. Click on Command Center Menu
  2. Outstanding Receivables Tab opens
  3. Click on a Transaction Number
  4. Error received - User is not authenticated to access /ecc/ebs/formsCaller

Cause

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In this Document
Symptoms
Cause
Solution


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