Work Order Search Having Performance Issue or Throwing Error Failure of Web Server bridge
(Doc ID 2785624.1)
Last updated on MARCH 07, 2024
Applies to:
Oracle Enterprise Asset Management - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.10 version,
When attempting to search for a work order in HTML pages, the following error occurs.
Failure of Web Server bridge:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.
The issue can be reproduced at will with the following steps:
1. [Responsibility] Maintenance Super User
2. Select organization and press Go
3. Select Work Order tab
4. Search for work order name
5. observe error
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |