Crediting Receivables Invoice Periodically Errors With "Unable To Reserve Record" And Unable To Apply CM Or Adjustment And Save Invoices After 19C RDBMS Upgrade
(Doc ID 2785755.1)
Last updated on JUNE 28, 2021
Applies to:Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.
Receivables: Transactions Form (ARXTWMAI)
When attempting to credit or adjust transactions after upgrading the database to 19c
the following error occurs.
APP-AR-11526: arp_process_adjustment.insert_adjustment exception : ORA-20001
The issue can be reproduced at will with the following steps:
1. Upgrade the database to 19c.
2. Responsibility: Receivables
Navigation: Transactions > Transactions
Query an invoice and attempt to credit using Actions > Credit
3. The error is encountered and unable to credit or adjust the invoices.
RDBS Database upgraded to 19C.
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