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Notification Generated For Any Change Made To Additional Person DFF (Doc ID 2785900.1)

Last updated on JULY 08, 2021

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP13 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
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As part of this upgrade and according to  Human Capital Management Releases 12.1 and 12.2 (inclusive of 12.1.1 – 12.2.10) document it states a confirmation email will be generated when changes are made via Employee Self service to any of the details mentioned below.
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3.5.7. Release 12.2 HRMS RUP13
3.5.7.1. Confirmation Email When Information Updated in Employee Self Service
In this release administrators have the ability to send a confirmation email to the person for whom there are changes in the person attributes via Employee Self Service. Email is sent when one or more of the following attributes are modified.
Last Name, DOB, Email Address, First Name, Known as, Marital Status, Nationality, National Identifier, Previous Last Name, Registered Disabled Flag, Gender, Title, Blood type and Honors.
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However a notification is generated if anything is changed. Currently a value in the Descriptive Flexfield (DFF) was changed and it generated a notification. The notification does not state what was changed. This can lead to lot of confusion and calls being placed to HR.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

US HRMS Manager>
People>
Enter and Maintain>
Find>
Employee:
Make change to  Descriptive Flexfield (DFF)
Additional Details:
Paper W2 (Select No): Yes
Save
Navigate to Workflow>
Self Service Workflow>
Home
See Status at a Glance

Click on Workflow
Hit Notifications tab
See Notification


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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