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Document Of Records (DOR) Notification From Worklist Is Erroring Out with message "You cannot perform an action because this notification is closed" (Doc ID 2786341.1)

Last updated on JUNE 22, 2021

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

While user click on the Document Of Records (DOR) notification from worklist the following error is shown

ERROR
-----------------------
You cannot perform an action because this notification is closed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to application as Approver

2. In the launched home page, under worklist open the notification related to Document of Records.

3. Observed the above error message at the top of opened up notifications

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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