My Oracle Support Banner

Field Service Portal: Parts Transfer - Unable To Transfer Item With Lot Number (Doc ID 2786882.1)

Last updated on JUNE 28, 2021

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

When doing a Parts Transfer for a Lot controlled item, getting the following
error:

'The transaction failed because there was an error. Lot records. For this
transaction row either the lot records are missing or the lot quantity does
not match the transaction quantity.'

It appears when we open Trunk Stock Management page, there is no LOT number
field to provide the Lot info.

Steps to reproduce:

1. Log in FSTP
2. Click on Part Transfer

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.