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R12: APP-JE-68161: An Internal Error Has Occurred During Signature Generation. (Doc ID 2787336.1)

Last updated on JUNE 25, 2021

Applies to:

Oracle Financials for EMEA - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Portugal Localizations for AR

When attempting to create AR transaction under Portuguese OU
the following error occurs.

ERROR
-----------------------
APP-JE-68161: An internal error has occurred during signature generation. Run the report Portuguese Billing Transactions Signature Generation Program to re-generate the signature.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
In Accounts Receivable
1. Create AR Transaction for Portuguese OU
2. Form error spawns when save

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create AR Transaction sin Portuguese OU

Changes

Upgrade from R12.1.3 to R12.2.10

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Standard Patching Process
 Patch Wizard
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References


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