Claim Lines Referenced To Invoice Reflect No Item Descriptions
(Doc ID 2787496.1)
Last updated on JUNE 28, 2021
Applies to:Oracle Trade Management - Version 12.2.9 and later
Information in this document applies to any platform.
Claim lines referenced to invoice reflect no item descriptions
On entering claim lines using invoice as a reference and selecting the item/description, the search result shows no records even though the invoice has a line. AR is currently sourced from a legacy system, hence isn't using items, instead item information is being captured in the invoice line description.
The issue can be reproduced at will with the following steps:
2. Add Type using Invoice
3. Item/product shows 0 result
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