My Oracle Support Banner

Purchase Order Receipt Details cannot be Found Due to Mismatch Between Receive Shipment Lines and Purchase Order Line Item Details (Doc ID 2787616.1)

Last updated on JUNE 30, 2021

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Purchase Order (PO) shows a particular line as already received, but when checked in receipt form, cannot find that item


Steps to reproduce
1. Go to PO form, query PO, go to a line item and then go to receipt form through tools
2. Note down receipt number
3. Go to Receiving transaction form and query receipt number
4. Cannot find relevant item in the receipt form

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.