Quoting: Sales Credits Not Saved for the Quote
(Doc ID 2787796.1)
Last updated on JULY 04, 2021
Applies to:
Oracle Order Capture - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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12.2.10 Sales credit on quote to share between two sales credits lines are not saved after choosing the Apply button.
STEPS
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The issue can be reproduced at will with the following steps:
- Quoting Sales Manager responsibility ->Quotes
- Query for a Quote
- Click on Actions > Assign Sales Credits
- Header Sales Credit form opens
- Added Sales Person details for 50%
- Click Apply
- Re click on Action> Assign Sales Credits
- Enter Sales Person details for 50%
- Click Apply
- Re-query the quote and see the 2 lines for sales credits for 50% each are not saved.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |