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Quoting: Sales Credits Not Saved for the Quote (Doc ID 2787796.1)

Last updated on JULY 04, 2021

Applies to:

Oracle Order Capture - Version 12.2.10 and later
Information in this document applies to any platform.


12.2.10 Sales credit on quote to share between two sales credits lines are not saved after choosing the Apply button.

The issue can be reproduced at will with the following steps:

  1. Quoting Sales Manager responsibility ->Quotes
  2. Query for a Quote
  3. Click on Actions > Assign Sales Credits
  4. Header Sales Credit form opens
  5. Added Sales Person details for 50%
  6. Click Apply
  7. Re click on Action> Assign Sales Credits
  8. Enter Sales Person details for 50%
  9. Click Apply
  10. Re-query the quote and see the 2 lines for sales credits for 50% each are not saved.


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