My Oracle Support Banner

[CodeFix] Closed Work Order with Entity Type Maintenance Job Throws Error when Trying to UnClose (Doc ID 2787878.1)

Last updated on AUGUST 29, 2023

Applies to:

Oracle Enterprise Asset Management - Version 12.2.9 and later
Information in this document applies to any platform.


When attempting unclose a closed work order, one of the following errors can occur

Cannot update work order. 1. The entity with header id generated the following error/errors:
Cannot update the workorder in status 12.
One or more selected work orders can not be unclosed.

Steps to reproduce the issue:
1. Responsibility: Enterprise Asset Management.
2. Navigation: Work Orders -> Close Work Orders.
3. Select Unclose Work Orders from Tools menu.
4. Unable to unclose work order and observe error


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.