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Supplier Report Showing Invalid Special Character (Doc ID 2788031.1)

Last updated on JUNE 28, 2021

Applies to:

Oracle Supplier Hub - Version 12.2.6 and later
Oracle Supplier Lifecycle Management - Version 12.2.6 and later
Oracle iSupplier Portal - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Supplier Lifecycle Management

ACTUAL BEHAVIOR
---------------
Generate Report shows special / junk characters for Supplier Name when foreign languages are used like Thai and Chinese

EXPECTED BEHAVIOR
-----------------------
Generate Report should show supplier name correctly

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Supplier Management Administrator> Suppliers > Entry.
2. Query the supplier
3. Click on Organization
4. Now Click on Generate Report
5. Check output
6. Supplier name shows special character



Cause

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In this Document
Symptoms
Cause
Solution
References


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