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Maintenance Mobile: Error In Self-assigning The Operation (Doc ID 2788219.1)

Last updated on NOVEMBER 01, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In the maintenance mobile app, under my department work, it is showing operations for other resources. Example, an employee is an electrician, assigned to Press department. He is also seeing Mechanical operations under press department.

On EAM jsp pages under user work bench it is working as expected and he only sees operation that is assigned to electrician.


EXPECTED BEHAVIOR

Expect to see all work assigned to a worker across all resources.


STEPS

The issue can be reproduced at will with the following steps:

1. Maintenance mobile app, operations -> my departments work


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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