Error Exiting E-Learning In Chrome And Edge Browser (Doc ID 2788452.1)

Last updated on APRIL 02, 2024

Applies to:

Oracle Learning Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

When any course played in Chrome or Edge based on the Chromium project on exit or when navigating to a different Learning Object
the following error occurs.

The following error will be displayed:*** LMSCommit("") Request: cmi.core.exit=suspend cmi.core.session_time=0000:02:41.00 action=PutParam oracle.apps.ota.private.scorm_version=SCORM 1.2 oracle.apps.ota.private.sessionId=a5aGuBdAGtcrWjpiZxV8JQ key1=5xPrAtJUNsnovOZBZloTYg key2=m5e-IjPUYSSOrw792ZG8-g key3=c4g3lPbVtJ7xgXmVSJhpyw Reply: LMSApplet.failure: NetworkError: Failed to execute 'send' on 'XMLHttpRequest': Failed to load 'https://xxxurl/jsadapter12_aspnet/jsadapter12_asp/WebForm1.aspx?lmsUrl=https://yyyurl/OA_HTML/RF.jsp?function_id=46610&resp_id=-1&resp_appl_id=-1&security_group_id=0&transactionid=912319395&lang_code=US&oas=7vzj8o_n-2r8-ZIS9b_gxg..&scorm_attempt=1610630368584&sessionid=a5aGuBdAGtcrWjpiZxV8JQ&logDebug=false': Synchronous XHR in page dismissal. See https://www.chromestatus.com/feature/4664843055398912 for more details. Non-LMS Error: NetworkError: Failed to execute 'send' on 'XMLHttpRequest': Failed to load 'https://xxxurl/jsadapter12_aspnet/jsadapter12_asp/WebForm1.aspx?lmsUrl=https://yyurl/OA_HTML/RF.jsp?function_id=46610&resp_id=-1&resp_appl_id=-1&security_group_id=0&transactionid=912319395&lang_code=US&oas=7vzj8o_n-2r8-ZIS9b_gxg..&scorm_attempt=1610630368584&sessionid=a5aGuBdAGtcrWjpiZxV8JQ&logDebug=false': Synchronous XHR in page dismissal. See https://www.chromestatus.com/feature/4664843055398912 for more details. Returned: "false"*** LMSFinish("") Request: action=ExitAU oracle.apps.ota.private.scorm_version=SCORM 1.2 oracle.apps.ota.private.sessionId=a5aGuBdAGtcrWjpiZxV8JQ key1=5xPrAtJUNsnovOZBZloTYg key2=m5e-IjPUYSSOrw792ZG8-g key3=c4g3lPbVtJ7xgXmVSJhpyw Reply: LMSApplet.failure: NetworkError: Failed to execute 'send' on 'XMLHttpRequest': Failed to load 'https://xxxurl/jsadapter12_aspnet/jsadapter12_asp/WebForm1.aspx?lmsUrl=https://yyurl/OA_HTML/RF.jsp?function_id=46610&resp_id=-1&resp_appl_id=-1&security_group_id=0&transactionid=912319395&lang_code=US&oas=7vzj8o_n-2r8-ZIS9b_gxg..&scorm_attempt=1610630368584&sessionid=a5aGuBdAGtcrWjpiZxV8JQ&logDebug=false': Synchronous XHR in page dismissal. See https://www.chromestatus.com/feature/4664843055398912 for more details. Non-LMS Error: NetworkError: Failed to execute 'send' on 'XMLHttpRequest': Failed to load 'https://xxxurl/jsadapter12_aspnet/jsadapter12_asp/WebForm1.aspx?lmsUrl=https://yyurl/OA_HTML/RF.jsp?function_id=46610&resp_id=-1&resp_appl_id=-1&security_group_id=0&transactionid=912319395&lang_code=US&oas=7vzj8o_n-2r8-ZIS9b_gxg..&scorm_attempt=1610630368584&sessionid=a5aGuBdAGtcrWjpiZxV8JQ&logDebug=false': Synchronous XHR in page dismissal. See https://www.chromestatus.com/feature/4664843055398912 for more details. Returned: "false"

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1.XXX Employee Self Service

2.My Learning > Learning

3.Seelct the course > Click on Play

4.Select different learning learning object

5.Select Home icon

6.No error on screen but the error can be seen in SCORM log