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ECC Cost Management Enterprise Asset Management Dashboard TypeError (Doc ID 2788504.1)

Last updated on JULY 01, 2021

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version,
 Enterprise Asset Management Dashboard - Open saved search throws type error on charts

ERROR
-----------------------
TypeError: Unable to get property ‘length’ or undefined or null reference




STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to eAM Maintenance Full – WK9 > Cost Management Command Centre
2. Save a search with any refinement.
3. Open the saved search (the problem occurs with Seeded search as well)

4. The problem occurs on charts
TypeError: Unable to get property ‘length’ or undefined or null reference

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Enterprise Command Center

Cause

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In this Document
Symptoms
Cause
Solution
References


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