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TCA Address Validation Adapter ORA-29024: Certificate Validation Failure (Doc ID 2788587.1)

Last updated on JULY 06, 2021

Applies to:

Oracle Trading Community - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Customers Module

TCA Address Validation Adapter ORA-29024: Certificate validation failure

When attempting to run the Address Validation Concurrent Request, using a custom adapter, the following error occurs.

ERROR
-----------------------

ORA-20002: 3825: Error '1 - User-Defined Exception' encountered during execution of Rule function 'HZ_LOCATION_SERVICES_PUB.outdoc_rule' for event 'oracle.apps.ar.hz.locservice.generatexml' with key 'HZ_LOCSERVICE_OUTBOUND-109548153-10020-74'.
ORA-20002: 3825: Error '1 - User-Defined Exception' encountered during execution of Rule function 'HZ_LOCATION_SERVICES_PUB.outdoc_rule' for event 'oracle.apps.ar.hz.locservice.generatexml' with key 'HZ_LOCSERVICE_OUTBOUND-109548153-10020-74'.
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
Starting Location Service Worker
Start Time 02-09-21 07:27:57

Adding workflow parameters
Raise Workflow Event, event key is: HZ_LOCSERVICE_OUTBOUND-109548153-10020-74
HTTP OTHER EXCEPTION: ORA-29024: Certificate validation failure
Check SQL EXCEPTION: ORA-29024: Certificate validation failure
Error: Aborting Location Service
Unexpected Error: Aborting Location Service for this batch
Error: Aborting Location Service at worker level


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 1. Navigate to Trading Community Manager responsibility > Concurrent requests .
 2. Run the "Address Validation" Concurrent request error occurs.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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