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Interface Trip Stop Errors With "Lot and/or Serial Number quantity does not match transaction quantity" Due to Duplicate Records In Table WSH_SERIAL_NUMBERS (Doc ID 2788639.1)

Last updated on NOVEMBER 22, 2023

Applies to:

Oracle Shipping Execution - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

Find that the interface trip stop completes with the below error.

ERROR
As shown in the interface trip stop log file:

Lot and/or Serial Number quantity does not match transaction quantity


The issue can be reproduced at will with the following steps:

  1. Responsibility: Order Management Super User (or equivalent)
  2. Navigate to : Shipping > Transactions > Interfaces,
  3. Choose Single Request - then select 'Interface Trip Stop - SRS',
  4. Enter the delivery or stop and execute the request.
  5. Review the concurrent request log file and the error above is shown.

Cause

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In this Document
Symptoms
Cause
Solution
References


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