My Oracle Support Banner

Urgency and Advanced Find Tasks Forns Displayed When Minimizing Gantt Chart In Dispatch Center (Doc ID 2788797.1)

Last updated on JULY 07, 2021

Applies to:

Oracle Field Service - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Dispatch Center

ACTUAL BEHAVIOR
---------------
When Gantt chart is minimized, the system displays other forms like Urgency and Advanced Find Tasks.

 

EXPECTED BEHAVIOR
---------------

No other forms should be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in with Field Service Manager responsibility and open Dispatch Center form.
2. Go to Gantt chart.
3. Minimize it.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.