My Oracle Support Banner

INVMWBIV: Mass Issue (Move) Error In Material Workbench When Selecting Multiple Serials With View By As Serial (Doc ID 2789744.1)

Last updated on JULY 06, 2021

Applies to:

Oracle Inventory Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Onhand and Availability

Error when performing Mass Issue (Move) on Material Workbench With View by Serial

ERROR
-----------------------
Error: Error Creating Move Order - Action: Please contact the System Administrator

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Go to Material Workbench > Query for item / subinventory
2) Change By Serial > View onhand
4) Tools > Mass Issue (for all Serial Numbers)  -  Error
5) Tools > Mass Issue (for partial/selected Serial Numbers)  - Error

Debug log shows -

What is working
-----------------------
Select > 'View by Location' and then drill down to the Item level in the left pane > Serial numbers are displayed in the right pane > Select the applicable serial numbers (non consecutive) > Mass Issue 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.