Error Failure of Web Server bridge when Generating PDF file for IDV Contract with 4000+ Lines
(Doc ID 2789854.1)
Last updated on JUNE 02, 2023
Applies to:
Oracle Contract Lifecycle Management for Public Sector - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version, Indefinite Delivery Vehicle
When attempting to generate pDF file for IDV contract with 4000 lines, the following error occurs.
ERROR
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Failure of Web Server bridge. No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to BWC-IDV page
2. Query IDV with large number of lines
3. Attempt to generate PDF for the document - error occurs
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot generate PDF for IDVs with very large number of lines
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |