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Error Failure of Web Server bridge when Generating PDF file for IDV Contract with 4000+ Lines (Doc ID 2789854.1)

Last updated on JULY 07, 2021

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Indefinite Delivery Vehicle

When attempting to generate pDF file for IDV contract with 4000 lines, the following error occurs.

ERROR
-----------------------
Failure of Web Server bridge. No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to BWC-IDV page
2. Query IDV with large number of lines
3. Attempt to generate PDF for the document - error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate PDF for IDVs with very large number of lines

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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