While Submitting Self Service EIT / SIT Transactions after upgrade from 12.1.3 to 12.2.9, Facing Performance Issue followed by Error- No backend server available for connection : timed out after 10 seconds or idempotent set to OFF or method not idempotent
(Doc ID 2790337.1)
Last updated on SEPTEMBER 19, 2024
Applies to:
Oracle Self-Service Human Resources - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
After upgrade from 12.1.3 to 12.2.9,
while submitting any Self Service (HRSSA) EIT/ SIT transactions, the page is going to below error after sometime.
ERROR
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No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login in to employee Self Service responsibility
2. Create an EIT Transaction-->Click on submit button
3. Page will go to error.
Changes
Upgrade to 12.2.9
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |