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While Submitting Self Service EIT / SIT Transactions after upgrade from 12.1.3 to 12.2.9, Facing Performance Issue followed by Error- No backend server available for connection : timed out after 10 seconds or idempotent set to OFF or method not idempotent (Doc ID 2790337.1)

Last updated on JULY 08, 2021

Applies to:

Oracle Self-Service Human Resources - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

After upgrade from 12.1.3 to 12.2.9,
while submitting any Self Service (HRSSA) EIT/ SIT transactions, the page is going to below error after sometime.

ERROR
-----------------------
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in to employee Self Service  responsibility
2. Create an EIT Transaction-->Click on submit button
3. Page will go to error.


Changes

Upgrade to 12.2.9

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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