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DROPSHIP SO WITH MULTIPLE LINES, SSD UPDATE DOESN'T UPDATE NEED BY DATE ON PO (Doc ID 2790345.1)

Last updated on JULY 08, 2021

Applies to:

Oracle Order Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Trx Changes & Cancellations

ACTUAL BEHAVIOR
---------------
Drop-Ship Sales Order line with multiple Lines, SSD update doesn't update Need by Date on DropShip PO lines


EXPECTED BEHAVIOR
-----------------------
When SSD changed on SO line, need by data of associated Drop Ship PO to be updated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
OM Super User > Order > Sales Order > Query Sales Order

Case1:
Go to Lines and update SSD on line#1.1 and Save and verify need by date on corresponding Drop Ship PO its get updated.
in the same session go to line 2.1, update SSD and Save, verify need by date on corresponding Drop Ship PO, it is not updated

Case2:
Close the screen, re-query the order
Go to Lines and update SSD on line#2.1 and Save and verify need by date on corresponding Drop Ship PO its get updated.

Case3:
Close the screen, re-query the order
Go to Lines and update SSD on line#1.1, then Navigate to line#2.1 without saving the above change and update SSD on line#2.1, then
Navigate to line#3.1 without saving the above change and update SSD line#3.1 Now Save it, SSD updated on all the 3 lines

and go to additional information > Drop Ship verify that need date reflected on all the 3 PO lines correctly.

Problem is with only case 1, where when user saved record each time after updating SSD, only for the first line changes are reflecting on corresponding PO line.





Cause

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In this Document
Symptoms
Cause
Solution
References


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