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GO Button Is Not Working In Advance Search Of All Self Service Pages (Doc ID 2790639.1)

Last updated on JULY 13, 2021

Applies to:

Oracle Self-Service Human Resources - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
---------------
When attempting to Advance Search using GO button, the following error occurs.

Please fill in search criteria values in at least one of the following fields: Last Name, Assignment Number, Job, Position, Department, Employee Number, Contingent Worker Number, Business Group, Direct Reports Only, People from My List, Location, Payroll, Released Information, Email Address. Note that the search criteria condition should not be "contains", "ends with" or "is not" for at least one of the listed fields.

However same Search criteria gives the successful results when we press Enter instead of GO button.

Expected Behavior
------------------
Go Button should also return results as pressing Enter and both option should have same behavior

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Manager Self Service
2. Navigate to Absence Management
3. Advance Search
4. Search with Assignment Number "Contain"
5. Press GO
6. Error
7. Use the same above Search criteria and Press Enter
8. get the Search results

Cause

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In this Document
Symptoms
Cause
Solution
References


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