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Cancelling Internal Orders Lines, Popup Message Box Displays For Each Line (Doc ID 2790787.1)

Last updated on JULY 09, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Trx Changes & Cancellations

When attempting to cancel internal orders lines, popup message box displays
'Internal requisitions will be cancelled',
  
OBSERVATION
---------------
When cancelling 200-300 lines in order organizer screen, it becomes a very
time consuming task to keep clicking ok for each line.

We want to turn this popup message box, and cancel the lines.
the following error occurs.

POPUP Message
-----------------------
Sales Order Line and corresponding internal requisition line have been cancelled.

STEPS
-----------------------
1. Responsibility Order Management Super User
2. Order Organizer > Query Sales Order
3. Select Line > Action > Cancel > Cancel Reason
4. Popup Message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, looking for a way to circumvent the popup message
when cancelling order lines.

Cause

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In this Document
Symptoms
Cause
Solution
References


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