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Cross Balancing Segment Adjustments Receive APP-AR-11526: arp_process_adjustment.insert exception: ORA-20001 error when saving an Adjustment (Doc ID 279084.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Receivables - Version 11.5.9 to 11.5.10.3 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.

Symptoms

You try to save an intercompany (cross balancing segment) adjustment and you get error:

APP-AR-11526:arp_process_adjustment.insert exception: ora-20001;
account generator is unable to derive information for one or more of the
following accounts
COA 101; orig ccid xxxx sub ccid:yyyy
Please contact your system administrator.

Example:
Your invoice is entered against balancing segment 02
You adjustment activity is setup with balancing segment 01

You don't want to have the balancing segment changed from 01 to 02.

Cause

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