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R12: AP Operating Unit Values-Appears Descending Order In LOV--Find Invoice Workbench (Doc ID 2790914.1)

Last updated on JULY 12, 2021

Applies to:

Oracle Payables - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Invoice Issues

ACTUAL BEHAVIOR
---------------
Operating Unit values-Appears Descending order in LOV--Find Invoice Workbench window

In Payables, Inquiry Invoice-Workbench. The Operating Unit field shows the values in Descending order.
The values shows from Z TO A - ALPHABETICALLY. Normally it should show in Ascending order A TO Z only.


EXPECTED BEHAVIOR
-----------------------
OU Names should be displayed in Ascending order

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Payable Responsibility
2. Invoices > Entry > Invoice
3. Create new invoice > On Operating Unit column search for the OU

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users facing performance issue to get proper OU

Changes

REMOVED COMMENTS FROM Operating_Units_RG RECORD GROUP

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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